Other Documentation
You have at your disposal three more resources that can be of value before, during, and after upgrading or installing new hardware or software:
- README files
- The manufacturer’s technical support CD-ROM
- The manufacturer’s technical support website
We discuss all of these in detail in Chapter 10.
NOTE:
All three of these resources can come in handy when you are unable to get through to technical support phone numbers. But some people feel that talking with a human is worth the effort it sometimes takes. Be aware that this is not necessarily free. See Chapter 10 for more information.
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